Privacy Policy

1. Who we are

Clippa is made by WebTonic Pty Ltd, 12 Frederick St, Unley SA 5061, Australia (“we”, “us”). For the few kinds of personal data we do hold, described in section 8, we are the data controller. You can reach us at support@clippa.tv.

2. What stays on your PC

The Clippa app works on your own computer, with your copy of OBS Studio. None of the following is sent to us, and we can't see it:

• Clips. OBS saves replays from its replay buffer into your OBS recordings folder, and Clippa can move them to a folder you choose. Clippa plays them on your stream through an OBS browser source. Clips you don't save are deleted from your PC when your next stream starts, after Clippa warns you, unless you choose to keep that session.
• Clippa's database. A local SQLite database in %APPDATA%\Clippa keeps your list of clips, the replays you've aired, matches and recaps, your settings, your sponsors' names and logos, and viewer requests (see section 3).
• OBS connection. The address and password of OBS's WebSocket server, which Clippa reads from OBS's own settings on your PC, or which you type in. Clippa only changes your OBS settings when you agree, and keeps a backup of each file it changes.
• Game events. Clippa reads events from supported games through Overwolf, such as a kill, a goal or a match ending, and in some games your in-game name, to tell your plays from other players'. It uses them on your PC to make clips.
• Twitch tokens. If you connect Twitch, the tokens Twitch gives Clippa for your channel stay in Clippa's database on your PC.
• The phone remote. If you turn it on, Clippa serves its remote page from your PC to devices on your own network. It doesn't go through us.

To delete all of it, uninstall Clippa and delete the %APPDATA%\Clippa folder, plus any clips you saved. If you share a clip yourself, the service you post it on handles it under its own policy.

3. Twitch and viewers

Connecting Twitch is optional and only used for viewer requests: viewers asking for a replay with bits, channel points or !replay in chat. Clippa connects from your PC straight to Twitch. Twitch's own privacy policy covers what Twitch does.

What Clippa asks Twitch for

• Reading bits (bits:read), to see cheers that ask for a replay.
• Managing channel point rewards (channel:manage:redemptions), to add a “Request a replay” reward to your channel when you agree, and to refund its points when a request can't air.
• Reading chat (user:read:chat), to see !replay.

Viewers' data

When a viewer asks for a replay, Clippa receives from Twitch their display name, Twitch user ID and profile picture, and what they gave (bits, channel points or a chat request). Clippa saves the picture and a record of the request in its database on the streamer's PC, and can show the viewer's name and picture on the stream, in the replay's sting.

A cheer's or chat message's text is only checked for !replay. It is never shown on stream and never stored.

If you're a viewer: your data stays on the streamer's PC and never reaches us. To have it removed, ask the streamer, or don't use !replay, bits or the replay reward on their channel.

Disconnecting

Disconnecting Twitch in Clippa revokes Clippa's token. You can also remove Clippa from your Twitch account's connection settings at any time.

4. Overwolf and ads

Clippa is distributed through Overwolf and runs on Overwolf's platform. Overwolf installs and updates Clippa, provides the game events Clippa reads, manages Clippa Pro subscriptions and, on the free plan, shows ads in the Clippa app window.

Overwolf and its advertising partners may collect information such as device identifiers, your IP address and how you use the app, to show and measure ads and to run the platform. They do this under Overwolf's privacy policy, not ours. When you first open Clippa, Overwolf shows its consent banner, where you can make your choices, and you can change them later in Overwolf's settings.

Ads only ever appear in the Clippa app window, never on your stream. Clippa Pro removes them.

Overwolf may give us aggregated statistics about Clippa, such as how many people installed it. These don't identify you.

5. Clippa Pro payments

Clippa Pro is sold by Tebex, our reseller and the merchant of record. When you subscribe, you buy from Tebex, which collects and processes your payment and billing details under Tebex's privacy policy. We never receive your card details.

The Clippa app only learns whether you have an active plan, through Overwolf. We may receive limited records of a purchase from Tebex or Overwolf, such as its date, amount and country, for accounting, tax and support.

6. Fonts

The Clippa app, its stream overlay and this website load their fonts (Geist and Inter) from Google Fonts. When a font loads, your device's IP address and browser details reach Google, under Google's privacy policy.

7. Our website and Discord

This website sets no cookies of its own, runs no analytics and shows no ads.

• Hosting. The site is served by Cloudflare. Cloudflare handles your IP address and browser details to deliver the site and protect it from abuse, and may set a strictly necessary security cookie to tell people from bots, under Cloudflare's privacy policy.
• Our Discord server. Clippa's community, news and support are on a Discord server. If you join it, Discord handles your account and messages under Discord's privacy policy. As the server's moderators, we can see your Discord username and what you post there.

8. What we hold, and why

We hold very little personal data:

• Our Discord server: your Discord username and what you post there, which Discord stores and we can see, to run the community and help with Clippa (our legitimate interest). You can leave the server and delete your messages at any time.
• Messages you send us: your email address and what you write, to answer you (our legitimate interest in supporting Clippa), for as long as we need to.
• Purchase records: as in section 5, to meet our legal duties for accounting and tax, for as long as the law requires.

We don't sell personal data, and we don't use it for advertising. Our providers may process data outside your country, including in the United States, with the safeguards the law requires.

9. Your rights

Depending on where you live (for example under the GDPR in the EU, the UK GDPR, or the CCPA in California), you can ask us for a copy of the personal data we hold about you, and ask us to correct or delete it, to stop or limit using it, or to send it to you in a portable form. Where we rely on your consent, you can withdraw it at any time. Email support@clippa.tv.

You can also complain to your data protection authority; in Australia, that's the Office of the Australian Information Commissioner (oaic.gov.au). Data on your own PC is already in your hands, as described in section 2.

10. Children

Clippa isn't meant for children under 13, or under the age of digital consent where you live. We don't knowingly collect personal data from children. If you think a child has given us their email address, contact us and we'll delete it.

11. Changes

If we change this policy, we'll post the new version here with a new date. If a change matters, for example Clippa starting to send data anywhere new, we'll tell you in the app or by email before it takes effect.

12. Contact

WebTonic Pty Ltd, 12 Frederick St, Unley SA 5061, Australia. Email support@clippa.tv about your personal data. For help with Clippa, ask in our Discord.

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